MORAL INJURY IS YOUR ORGANIZATION GUILTY?
This presentation will discuss the differences between burnout and moral injury while exploring how an organization can unknowingly inflict moral injury on their personnel and what they do to prevent its proliferation.
Upon completion of this presentation the learner will be able to:
· Define the concepts of Burnout and Moral Injury.
· Explain how Moral Injury differs from Burnout.
· Explain how moral injury can be inflicted by an organization on its personnel.
· Discuss options for preventing Moral Injury from occurring within an organization.
PSYCHOLOIGCL SAFETY: A LEADERSHIP PERSPECTIVE
An organization cannot develop a strong productive culture and maintain positive retention ratios if its personnel do not feel psychologically safety. If an organization seeks to innovate its personnel must feel safe to take interpersonal risks without fear of being punished or ridiculed. This presentation will explore the concept of “psychological safety” and how leaders can develop the skills needed to bring it to their organization.
Upon completion of this presentation the student will be able to:
· Explain the concept of psychological safety
· Explain the 4 stages of workplace psychological safety
· Explain how to create a & support organizational psychological safety
PERFORMANCE PUNISHMENT: WHY ARE WE LOSING OUR BEST PEOPLE?
Recruitment and retention are two of the biggest issues in paramedicine today. This presentation will discuss the concept of “performance punishment.” How it plays a significant role in the loss of an organization’s best personnel, and how it negatively affects recruitment. The presentation discusses options for real-world solutions for combating organizational “performance punishment.”
Upon completion of this presentation, the student will be able to:
· Explain the concept of performance punishment.
· Explain the unconscious biases SEEDS model & how it perpetuates performance punishment
· Describe the 10 ways very productive employees get punished.
· Discuss how leaders can alleviate performance punishment in their organizations.
NORMALIZATION OF DEVIANCE: AN EMS LEADERSHIP CHALLENGE
This presentation will discuss the concept of Normalization of Deviance and explain how gradual shifts in thought and action around nonstandard or unacceptable behavior and standards can become acceptable in an EMS organization resulting in patient safety issues and catastrophic events.
Upon completion of this presentation the student will be able to:
· Explain the normalization of deviance concept.
· Explain how normalization of deviance is produced through gradual shifts in thought and action.
· Explain how normalization of deviance can result in safety issues & catastrophic events.